01 ITIL - Information Technology Infrastructure Library

ITIL - Information Technology Infrastructure Library
பகுதி 1
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ITIL FOUNDATION

ITIL Intermediate for Life Cycle

1. Service Strategy 
2. Service Design
3. Service Transition
4. Service Operation
5. Continual Service Improvement

ITIL Intermediate for Capability

1. 
   

   Service Offerings and Agreements 
2. Release, Control and Validation
3. Operational Support and Analysis
4. Planning, Protection and Optimization

ITIL MALC - Managing Across the Lifecycle Qualification 

ITIL Expert Level

ITIL Master Qualification

அடுத்து பகுதியில் வருவது இதில் உள்ள சாராம்சம்.....